To protect yourself from fraud or phishing scams, if you notice any suspicious websites, emails, telegram, etc, please visit ViaBTC official verification channel (https://www.viabtc.com/search) for verification.
How to check the ViaBTC Official Verification Channel?
1. Scroll down to the bottom of the ViaBTC official website (https://www.viabtc.com) and click [Official Verification Channel].
2. Enter the website, Email, Telegram, etc. for official verification in case of phishing or fraud.
3. To ensure accurate results, please enter the full information：
(1) Verify Official Website. Please enter the full link, such as “https://www.viabtc.com”
(2)Verify Official Email. Please enter the email address, such as “support@viabtc.com”
(3)Verify Official Social Media Accounts (Telegram, X, Instagram, etc.) Please enter the full account link, such as “https://t.me/viabtcCN”.
Security Guide
1. ViaBTC DO NOT have official channels of telephone and live chat, and anyone who impersonates one of us is a SCAMMER!
2. Our staff of any ViaBTC official group will not initiate private chat under any circumstances, nor will we ask for any personal account information or payments to resolve problems.
3. The official information of ViaBTC is only released on the official website through announcements, please carefully identify unofficial information from unknown sources.
4. If you have further questions, please click here to submit a ticket, or send an email to contact us: support@viabtc.com.
5. It is strongly recommended that you add the following official ViaBTC email addresses to your email whitelist:
6. Please download ViaBTC App from trusted sources. It is recommended that you download ViaBTC App from ViaBTC official website https://www.viabtc.com/. If you download ViaBTC App from the App Store or Google Play Store, please check the provider’s information carefully.
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