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Support

  • Total activity 1367
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Activity overview

Latest activity by Support
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    Support created an article,

    Announcement on LTC Block Reward Halving

    Dear ViaBTC users, LTC will reduce block reward at block height 2,520,000; the halving time is expected on August 3, 2023 (UTC+8). After this halving, the reward of each block will be reduced from ...

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    Support created an article,

    Announcement on Putting Offline SMS Alert Notification

    Dear ViaBTC users, In order to provide more stable hashrate alert services, ViaBTC will put offline SMS alert notification services on 10 August 2023(HKT). Please choose other 3 ways to receive ale...

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    Support created an article,

    Phishing Attack

    What is Phishing Attack? Phishing attacks are a method of fraud that is mainly spread and implemented on the Internet. Taking advantage of people's psychological weaknesses such as instinct, curios...

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    Support created an article,

    Announcement on ETC Deposit & Withdrawal Resumption

    Dear ViaBTC users, We have resumed ETC deposit and withdrawal on December 1, 2020 (UTC) due to the completion of ETC mainnet upgrade.  Thank you for your understanding!   ViaBTC Team December 1, 20...

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    Support created an article,

    Set up Gesture Password/ Fingerprint ID - Android

    After you sign in, the login status will keep for some time. In order to protect your account security, we provide settings of gesture password, touch ID and face ID on APP. When entering the APP a...

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    Support created an article,

    New feature online: Inter-user Transfer at ZERO withdrawal fees

    Dear ViaBTC users:   On May 14th, 2018, ViaBTC added a new feature “Inter-user Transfer” for withdrawals so that our users can more easily transfer their assets within the platform.   Withdraw with...

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    Support created an article,

    How to View My Assets and Bills?

    1. After logging in to your account, click [Assets] in the top left corner to check your current assets and bills, and make withdrawals, deposits or convert of different assets.   2. You can check...

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    Support created an article,

    BTC Mining

    Introduction Homepage    White Paper    Explorer   Wallets    Exchanges Bitcoin is a digital asset and a payment system invented by Satoshi Nakamoto who published a related paper in 2008 and releas...

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    Support created an article,

    When ViaBTC 0% Pool Fee Sparks with WUJILIAN 2% Electricity Subsidy

    Dear ViaBTC users: With the wet season in full swing, we join hands with WUJILIAN to hold an event, that is, users who host their miners in WUJILIAN mining farm and mine on ViaBTC can enjoy 2% elec...

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    Support created an article,

    How to Change My Account Email?

    Change by yourself 1. Enter https://www.viabtc.com, then go to [Settings]>[Account Settings]. 2. Click "Change" under [Your email].   3. Enter the Email verification code, the Google authenticato...