Support
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Suspension of ETH and USDT Deposit & Withdrawal
Dear ViaBTC users, ETH mainnet is expected to start the merger on September 15, 2022, when ViaBTC will stop ETH PoW mining service and revenue calculation of ETH. To cope with this upgrade, ViaBT...
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Announcement on Abnormal Hashrate in BTC and LTC Pools
Dear ViaBTC users: Due to the network issue in some regions, certain BTC and LTC miners encountered abnormal hashrate during 10:00 to 15:00 (UTC+8) on November 1, 2021, which had affected their m...
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ALL S9 contracts merged releasing auto switch for cloud mining
Dear ViaBTC users: To further improve your experience of cloud mining contract, ViaBTC has now merged “S9 Contract” and “S9_BCC Contract” into “S9 Contract” and added a new cloud mining mode - “a...
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ViaBTC Supports BitDeer Acceleration Plan
Dear ViaBTC users: We have supported BitDeer’s cloud mining product “Acceleration Plan” on August 20, 2020 (UTC). From today on, users who have purchased the Plan on BitDeer official website and c...
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Notice on Shenzhen mining node malfunction
Dear ViaBTC users: Due to the malfunction of the carrier network, the connection between ViaBTC Shenzhen mining nodes and Hong Kong data center encountered some minor issues and had a problem dis...
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Announcement on ETC Hard Fork
Dear ViaBTC users, According to the official news, ETC, short for Ethereum Classic, will undergo a “Thanos” hard fork upgrade at the block height of 11700000 on November 29, 2020 (UTC). After the...
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Suspension of ETH and USDT Deposit & Withdrawal
Dear ViaBTC users: Due to the node upgrade of ETH and USDT, we will suspend its deposit and withdrawal on March 23, 2021 (UTC)). Inter-user transfer and Transfer to CoinEx will not be affected. On...