Support
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Activity overview
Latest activity by Support-
Support created an article,
Announcement on the Discontinuation of Hedging Service
Dear ViaBTC Users,After careful consideration, we have decided to discontinue the Hedging service on ViaBTC. Please refer to the following timeline for details: July 17, 2025 (UTC+8): Creating and...
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Support created an article,
Announcement on ETC Mining Reward Delay and Distribution
Dear ViaBTC users,Between June 22 and July 4, 2025, an anomaly occurred in the ETC hashrate statistics on ViaBTC, resulting in delayed ETC rewards for some miners.Please rest assured that this issu...
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Support created an article,
Announcement on PEP and LKY Block Reward Halving
Dear ViaBTC users,The block reward for PEP will be reduced from 15,625 PEP to 10,000 PEP when the block height reaches 600,000, marking its final halving. The halving time is expected on June 30, 2...
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Support created an article,
ViaBTC Announcement: Beware of Fake Communities & Identify Official Channels
Dear ViaBTC Users, Recently, we have identified fraudulent parties impersonating ViaBTC, operating unauthorized Russian Telegram groups to deceive users into making deposits. Please stay vigilant, ...
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Support created an article,
Bells (BELLS) Mining
1. Introduction Bells (BELLS) Homepage White Paper Explorer Exchanges BELLS was created by Shibetoshi, the founder of DOGE, in 2013. It is designed based on the currency from the Nintendo ...
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Support created an article,
ViaBTC Official Verification Channel
To protect yourself from fraud or phishing scams, if you notice any suspicious websites, emails, telegram, etc, please visit ViaBTC official verification channel (https://www.viabtc.com/search) for...
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Support created an article,
FAQ of Hedging Service
1. How to Apply for Hedging Service? The Hedging Service is not applicable to the sub-account, please switch to the main account first. Read the "Hedging Service User Agreement", check the box you ...
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Support created an article,
Announcement on Cancellation of PPS+ Payment Method for ETC
Dear ViaBTC users, After careful consideration, ViaBTC is scheduled to cancel the PPS+ payment method for ETC pool on June 7, 2024 (UTC+8), while other mining pools will not be affected. ETC miners...
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Support created an article,
ViaBTC 8th Anniversary: Join Mining Carnival, Share $80,000!
Dear ViaBTC users, On June 5th, 2024, ViaBTC turns 8, and we officially launch our 8th Anniversary Event: Join Mining Carnival, Share $80000! Here are the details of the event: Event Duration: June...
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Support created an article,
ViaBTC 8th Anniversary Pre-Event Begins: Claim Your Anniversary Gift!
Dear ViaBTC users, ViaBTC is about to turn 8, and our 8th Anniversary Event, "Join Mining Carnival, Share $80000!" has kicked off. Participate in the “Annual Vote“ now and choose 3 favorite ViaBTC ...