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Phishing Attack
What is Phishing Attack? Phishing attacks are a method of fraud that is mainly spread and implemented on the Internet. Taking advantage of people's psychological weaknesses such as instinct, curios...
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How to View My Assets and Bills?
How to View AssetsAfter logging in, click Assets in the upper-left corner to view your total asset valuation and perform operations such as withdrawal, deposit, and conversion for different coins. ...
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How to Register and Log in to Your ViaBTC Account?
How to Register ViaBTC account? 1. Visit ViaBTC official website (https://www.viabtc.com), then click [Sign up] at the top right corner. 2. After you open the page of registration, enter your [E...
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How Do I Buy A Miner?
Common ASIC miners and their official websites: Antminer: BITMAIN Shop Whatsminer: https://www.microbt.com/ Inno: INNOSILICON KOI Miner: Koi Miner C16 GrayMiner: GMO miner Avalon: Canaan Goldshell...
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How to Set Telegram Alert?
You can set Telegram alert notification after signing in to ViaBTC account, and receive alerts on Worker Offline and Worker Rejection Rate fluctuations through Telegram, when the alert threshold is...
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ViaBTC Security Bounty Program
Introduction The ViaBTC Security Bounty aims to provide global users with a secure, stable, and efficient Mining platform. This program is divided into three levels from L1 to L3 according to the t...
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How to Contact ViaBTC Support & Join ViaBTC Official Community
ViaBTC is committed to providing high-quality service and takes user experience as the first priority. If you encounter any problems in the process of using ViaBTC services, please contact us in t...
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How to Set or Reset Payment Password?
How to set the payment password?1. Enter https://www.viabtc.com and then go to [Settings]>[Account Settings]. 2. Click "Set Up" under [Payment Password]. 3. Enter the Google Authentication code...
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How to Turn Off the Account Synchronization of Google Authenticator?
The Account Synchronization function recently supported by Google Authenticator(starting from 6.0 on Android and 4.0 on iOS) realizes the backup of the authenticator by synchronizing users' Google ...
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How to Delete My Account?
1. Visit ViaBTC official website https://www.viabtc.com and select [Settings]. 2. Click [Account deletion] 3. Read the instructions on the deletion page carefully, tick the [Accept] button af...