Support
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Halving Season: ViaBTC Users Enjoy ZERO Fees on CoinEx
Dear ViaBTC users, Halving season is coming. To provide you with better trading experience, ViaBTC and CoinEx will jointly hold the following event. Event Details Duration: February 14, 2020 — M...
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ViaBTC will soon support BTM mining
Dear ViaBTC users: To meet growing demand of mining diversification from users all over the world and provide with a wider range of mining selections, ViaBTC will soon release a new mining pool f...
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Announcement on ETC Deposit & Withdrawal Suspension
Dear ViaBTC users: Due to the unstable ETC network, we suspended its deposit and withdrawal on September 1, 2020 (UTC). Once ETC network becomes available, we will resume its services. Stay tuned t...
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Payment arrangement for S9 contract redemption
Dear ViaBTC users: Due to policy changes, the surging cost of ViaBTC cloud mining contracts left us with no choice but to readjust maintenance fees of S9 contracts from January 11th, 2018 and we’...
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ViaBTC 3rd Anniversary Toast: A Tutorial Contest in YouTube
Dear ViaBTC users: To help all users better understand the mining industry, during ViaBTC 3rd Anniversary Toast event, ViaBTC would like to invite you to join us at a Tutorial Contest on YouTube....
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"ViaBTC 3rd Anniversary Toast" launched NOW on May 23
Dear ViaBTC users: ViaBTC is 3 years old. To appreciate your continued love and support, ViaBTC launched "ViaBTC 3rd Anniversary Toast" on May 23 for all miners! Join ViaBTC pool for up to 70%...
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Announcement on BHA Deposit & Withdrawal Resumption
Dear ViaBTC users: We have resumed BHA deposit and withdrawal on April 14, 2021(UTC) due to the completion of BHA mainnet upgrade. Thank you for your understanding! ViaBTC Team April 14, 2021 ...
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ViaBTC Applicants Enjoy $60 Subsidy for Miner Maintenance Training Course
Dear ViaBTC users, To enhance your miner maintenance knowledge, we join hands with Ant Training Academy (ATA) to launch the “Miner Maintenance Training” course. Qualified ViaBTC applicants can app...
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Suspension of ZEC Deposit & Withdrawal
Dear ViaBTC users, ZEC is undergoing an upgrade on July 2, 2022 (UTC). We have suspended the ZEC deposit and withdrawal on July 2, 2022 (UTC). ZEC mining, Inter-user transfer, and Transfer to Coi...
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Suspension of ZEC Deposit & Withdrawal
Dear ViaBTC users: Due to the node upgrade of ZEC, we will suspend its deposit and withdrawal on April 17, 2021 (UTC)). Inter-user transfer and Transfer to CoinEx will NOT be affected. Once the ...