Dear ViaBTC users,
Affected by BTC node abnormality, the status of BTC auto-withdrawals on ViaBTC displayed "Sent", while the TXID was not yet available on the blockchain explorer. At the moment, we are doing our best to fix the issue, and it is expected to be completed by Nov 16, 2022 at the latest.
Meanwhile, you can still make withdrawals manually, and both your mining and profits will NOT be affected. After the issue is fixed, the auto-withdrawals will be sent and completed immediately. Thank you for your patience, and we apologize for any inconvenience caused!
ViaBTC will continue to ensure the safety of users' assets. Thank you for your trust and support of ViaBTC!
Nov 15, 2022