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  1. ViaBTC Help Center
  2. Account Security
  3. Account Access

Account Access

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  • What are sub-accounts for? How can I add one?
  • Why can’t I receive emails from ViaBTC?
  • How to set up your whitelist for ViaBTC emails?
  • Why can’t I receive the SMS?
  • How to set/reset payment password?
  • How can I bind or change my phone number?
  • How to bind or reset Google Authenticator?
  • How to change my account email?
ViaBTC Help Center