Support
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Activity overview
Latest activity by Support-
Support created an article,
Announcement on the Discontinuation of SYS Pool
Dear ViaBTC Users,After careful consideration, we will discontinue the SYS pool, as well as its asset management services. The details are as follows:1. SYS Mining Service End DateJune 29, 2026 (UT...
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Support created an article,
Announcement on the Discontinuation of CKB Pool
Dear ViaBTC Users,After careful consideration, we will discontinue the CKB pool, as well as its asset management services. The details are as follows:1. CKB Mining Service End DateJune 29, 2026 (UT...
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Support created an article,
Announcement on Hashrate Alert Feature Upgrade
Dear ViaBTC users,To further improve the hashrate monitoring experience, ViaBTC has fully upgraded the hashrate alert feature. Highlights of This Upgrade1. New Watcher Link Alert (App only)The app ...
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Support created an article,
How to Set Alerts in the Watcher URL?
To help workers and teams manage mining machines more efficiently, the ViaBTC App now supports setting alerts via the Watcher URL. This feature allows you to enable alert notifications using only t...
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Support created an article,
ViaBTC 9th Anniversary: Complete the Puzzle, Unlock $69,999!
Dear ViaBTC users, June 5, 2025 marks ViaBTC’s 9th anniversary. To celebrate this milestone, we’re launching a special campaign — Complete the Puzzle, Unlock $69,999! Here are the details: Event Du...
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Support created an article,
ViaBTC 9th Anniversary Warm-Up: Ace the Quiz to Win Big Prizes!
Dear ViaBTC users, Nine years together — made possible by your unwavering support! On June 5, 2025, ViaBTC will celebrate its 9th anniversary. To show our appreciation to users worldwide, we’re lau...
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Support created an article,
ViaBTC Loan Service Upgrade! Now Supporting DOGE Collateral with Flexible, Low-Interest Loans
Dear ViaBTC users, To better meet the diverse funding needs of miners, ViaBTC has officially completed a comprehensive upgrade to our Loan Service. Key updates include: 1. DOGE Now Supported as Col...
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Support created an article,
Announcement on KAS Withdrawal Resumption
Dear ViaBTC users, ViaBTC has completed the KAS node upgrade and resumed normal transfer service on May 14, 2025 (UTC+8). Auto-withdrawal will resume on May 15, 2025 (UTC+8). We apologize for any i...
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Support created an article,
Announcement on Suspension of KAS Withdrawal
Dear ViaBTC users, Since May 7, 2025 (UTC+8), KAS has been undergoing node upgrade maintenance, during which KAS withdrawal (including auto-withdrawals) has been temporarily suspended. KAS mining, ...
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Support created an article,
Announcement on BELLS Block Reward Reduction
Dear ViaBTC users, Bellscoin (BELLS) will enter Epoch 5, at block height 518,400, marking its final reward reduction. The reduction time is expected on May 5, 2025 (UTC+8). After the reduction, the...