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FAQ About Deposit And Withdrawal
ViaBTC has a comprehensive functionality that can provide you with deposit and withdrawal services. You can view all supported currencies on the "Assets" page after logging into your ViaBTC account...
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How to Change My Account Email?
Change by yourself 1. Enter https://www.viabtc.com, then go to [Settings]>[Account Settings]. 2. Click "Change" under [Your email]. 3. Enter the Email verification code, the Google authenticato...
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How to Bind or Reset Phone Number?
How can I bind my phone number? 1. Visit ViaBTC official website (https://www.viabtc.com), then go to [Settings] - [Account Settings]. 2. Click "Set Up" under [Mobile]. 3. Enter the Google au...
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How to Set or Reset Payment Password?
How to set the payment password?1. Enter https://www.viabtc.com and then go to [Settings]>[Account Settings]. 2. Click "Set Up" under [Payment Password]. 3. Enter the Google Authentication code...
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How to Delete My Account？
1. Log into ViaBTC App or Website https://www.viabtc.com and select [Settings]. 2. Click [Account deletion] Read the instructions on the deletion page carefully, tick the [Accept] button after co...
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BCH/BTC address FAQ
Identical BTC / BCH deposit address Since some users easily get confused with BTC / BCH deposit address, to guarantee the maximum protection of your asset and avoid confusion, ViaBTC has set the sa...
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How to Stabilize the Hashrate?
What is hashrate fluctuation? Hashrate fluctuation is common as mining machines are not consistently in a stable state. It is sufficient for the average hashrate to remain stable. Additionally, it ...
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How to Set Min. Payment for Auto Withdrawal?
When you have enabled automatic withdrawal and your wallet balance in the mining pool is higher than the set minimum payment, the balance will be credited daily to your automatic withdrawal address...
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How to Set Hashrate Fluctuation Notification?
With hashrate fluctuation alert enabled you will receive email notification / App push / telegram alert when hashrate drops to the set threshold. This feature will help users monitor hashrate easil...
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How to Enable Email Notifications for Daily & Monthly Mining Profits?
1. Visit ViaBTC official website (https://www.viabtc.com/), and select Settings from the hover menu on your right-hand side. 2. Under the Preference Settings > Notification Settings panel, you can...