How to set the payment password?
1. Enter https://www.viabtc.com and then go to [Settings]>[Account Settings].
2. Click "Set Up" under [Payment Password].
Please note: withdrawal service will be prohibited within 24 hours after changing the payment password.
3. Enter the Google Authentication code or SMS code and then click [Next].
4. Set a payment password and confirm it, then click [Confirm] to finish the setting.
How to reset the payment password?
1. Enter https://www.viabtc.com and then go to [Settings]>[Account Settings].
2. Click "Change" under [Payment Password].
3. Enter the previous payment password, the Google Authentication code or SMS code, and then click [Next].
4. Set a new payment password and double-check it, then click [Confirm] to finish the setting.
Let ViaBTC help you
If you forgot the payment password, you may need to send a ticket to us to reset your payment password.
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