[Notification on unrecognized log-in] is a safeguard for account security. In order to protect your account security, ViaBTC will send you an email when you log in on a new device, in a new location, or from a new IP address.
Please double-check whether the log-in IP address and location in the [Notification on Unrecognized Log-in] email is yours:
- If yes, please ignore the email.
- If no, please reset your password, and submit a ticket immediately to avoid unnecessary asset loss.