Dear ViaBTC users,
To help you go through wet season smoothly, we join hands with Antminer support team to provide you with a FREE on-site after-sales service. Starting from June 15 (UTC), ViaBTC users who have 2,000 or more Antminers with the need of relocating mining farm(s), removing viruses of miners, and dealing with failure in batches can apply for this.
FREE On-site Technical Support
June 15 - November 30 (UTC)
ViaBTC users who have 2,000 or more Antminers with the need of relocating mining farm(s), removing viruses of miners, and dealing with failure in batches can apply for this.
- Click HERE to open Antminer’s after-sales service application page, fill in the required information, and make a note in the last column: ViaBTC user, ViaBTC registered email, and the number of Antminers (e.g. ViaBTC user, firstname.lastname@example.org, 3000 Antminers).
- Contact ViaBTC BD Director through Telegram (for EU & CIS users: @ Anton_ViaBTC; for US users: @ JeffJJC), and please remember to provide your service application screenshot and ViaBTC registered email.
- Once checked and approved, qualified applicants will be given priority to on-site technical support.
If the number of applicants is too large, Antminer after-sales team will provide the on-site technical support according to the schedule.
ViaBTC and Antminer support team reserve the right of final interpretation of this service.
For any questions, feel free to contact us through Ticket.