Dear ViaBTC users:
Due to policy changes, the surging cost of ViaBTC cloud mining contracts left us with no choice but to readjust maintenance fees of S9 contracts from January 11th, 2018 and we’ve also offered chances to terminate S9 cloud mining contracts in advance for those who disagreed with the fee adjustment. (Details: https://pool.viabtc.com/announcement/23/)
Till UTC time 12:00 January 18th, 2018, we have replied all applications and verified all given ID documents. If you failed to receive any official notification from ViaBTC, your application is considered invalid.
If you have successfully applied for S9 redemption and received our confirmation, you should have received ViaBTC’s payment at $300 per share, calculated against real-time rate into BCH at time of payment($1800.00/BCH) on January 23th, 2018. According to your S9 shares, we have paid BCH to your ViaBTC accounts that were used for cloud mining contract purchase.
You can check payment record of S9 redemption in “My Bills”.
For users who are still holding S9 cloud mining contracts, please rest assured that we have sped up deployment and construction of oversea mining farms. We will release an official announcement as soon as they are ready and bring back down maintenance fees.
Thank you so much for your love and support in ViaBTC.
If you have any questions about it, please feel free to drop an Email to email@example.com.