Dear ViaBTC users:
To help users to solve jam problems in BTC network, ViaBTC released a “Customer-Only” accelerator service for BTC pool and S9 cloud mining contract customers in May, 2017. In the last 7 months, we have helped accelerate tens of thousands of transactions for our users.
ViaBTC sees it as our mission to provide better service for all our customers and we would love to do our best to continue giving back to the community. Yet we didn’t see any improvement of BTC network despite efforts and endeavor. For the time being, BTC network is so crowded that the cost for a single transaction acceleration has rocketed to over hundreds of dollars.
As a result, we will have a technical upgrade of the TX accelerator system in the coming days:
1. From Beijing time 00:00 January 1st, 2018, “Customer-Only” accelerator service will NO LONGER be available and all remaining Customer-Only uses will be CLEARED.
2. ViaBTC will continue to support acceleration of 100 FREE transactions per hour and paid accelerator service.
Pay accelerator service with BCH balance
We will provide paid accelerator service for special cases such as urgency, extremely low transaction fee etc and support direct online payment via BCH balance in Wallet.
We apologize for any inconvenience and thank you very much for understanding.
ViaBTC reserves the rights of final explanation for this statement.
December, 23th, 2017
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