What are active and inactive workers?
Active workers refer to those workers that are hashing normally, and inactive ones refer to the opposite. By default, both of them are shown on the “Workers” page.
Do I need to create workers myself?
No, you do not need to create workers yourself. The pool will automatically detect hashrate and designate workers under your account so long as your mining machine is configured correctly.
What can grouping workers do?
It can help you check on the different status of workers and manage them more efficiently.
How can I add a new group of workers?
Website
- After your ViaBTC account is signed in, choose the Pool you wish to enter.
- Click on [Workers], and click [Add Group] to create a new group
- Enter the group name to complete creating
APP
- After your ViaBTC account is signed in, tap on [Pool].
- Enter the pool you wish to check on, tap on [Active/Inactive Workers].
- On the Workers page, tap on the plus button in the top right corner. After the group name is typed in, tap on [Confirm].
How can I delete a group?
Website
- After your ViaBTC account is signed in, choose the Pool you wish to enter.
- Click on [Workers], and click [Edit] to delete a group.
APP
- After your ViaBTC account is signed in, tap on [Pool].
- Enter the pool you wish to check on, tap on [Active/Inactive Workers].
- On the “Workers” page, tap on the group you want deleted.
- On the group page, click the [Edit] on the top right corner and tap on delete.
How can I add a new worker into a group?
Website
- After your ViaBTC account is signed in, choose the Pool you wish to enter. Click on [Workers].
- Select the workers that you wish to add to another group, click [Add to].
APP
- After your ViaBTC account is signed in, tap on [Pool].
- Enter the pool you wish to check on, tap on [Active/Inactive Workers].
- On the Workers page, tap on the group.
- On the group page, After the workers are selected, tap on [Change group] to complete the process.
How can I delete inactive workers? Can I recover the active workers that I deleted accidentally?
After your ViaBTC account is signed in, click on the pool you wish to enter and choose "Workers". Select the inactive workers and click [Delete].
If there are too many inactive workers to be selected one by one, you can filter out all of the inactive workers and click [Delete].
APP
- After your ViaBTC account is signed in, tap on [Pool].
- Enter the pool you wish to check on, tap on [Inactive Workers].
- On the Workers page, tap on the group.
- On the group page, click the [Edit] on the top right corner. After the inactive workers are selected, tap on [delete] to complete the process.
If you delete active workers accidentally, please restart the mining machine or miner with the worker you deleted accidentally and reconnect it to ViaBTC.
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